Kelly Stark Hernandez

What is a Suspended Membership Order? A suspended membership means that the membership is not active due to money being owed to it.  Reasons Why a Membership Would Suspend No Draft Card was attach...

Navigation: What is LIVESTRONG? Interest Form Session Dates Medical Release Form Who Runs Livestrong at the YMCA of Silicon Valley? Process of Getting Livestrong Participants Access to the Y During...

Navigation Guide What is Fit On Health? Personify Directions- How to Sell Fit On Health Adding the Peerfit Market Code Adding the Fit On Health Member ID as a Custom Demographic Terminating Fit On...

Navigation GuideWhat is Wellhub?Wellhub is for individuals, not familiesOn the First Visit to the YMCAWhat the Wellhub app looks likePersonify Directions: How to Sell Wellhub MembershipAfter the Fi...

NavigatorLiability Waivers3-Day TrialPartner Membership TrialGuest Pass PolicyDay Pass Liability Waivers Everyone of all ages who is a 3-Day Trial pass user, on a Guest Pass, or on a Day Pass MUST ...

NavigatorHow to Know Which Personify Account to Keep and Which Items to Save BeforehandHow to MergeDuplicate Merge Error Troubleshoot How to Know Which Personify Account to Keep and Which Items to ...

All children aged 12 and under are required to wear a wristband in the pool. The wristband color flags the lifeguards to know what swim ability the child has. These wristbands are for the child's s...

Once logged in: Select ‘MY ACCOUNT’ at the top right of the page, next to your name. On the left side menu under ‘My Orders and Programs’ select ‘My Payment Methods To view your current payment me...

Where to Find our Policy on our Website Our policy is on our Swim Lesson page at the bottom in the FAQ section: Swimming Lessons San Jose: Private & Group Classes (ymcasv.org)   Transfer Policy Yo...