Kelly Stark Hernandez

Starting this March 3, 2025 for an entire year through the end of February 2026 the YMCA of Silicon Valley is accepting new members who have the app Passport Unlimited (Custom Rewards Programs | Re...

Navigation: What is LIVESTRONG? Interest Form Session Dates Medical Release Form Who Runs Livestrong at the YMCA of Silicon Valley? Process of Getting Livestrong Participants Access to the Y During...

Navigation Guide What is Wellhub? On the First Visit to the YMCA What the Wellhub app looks like Personify Directions: How to Sell Wellhub Membership Adding the Wellhub barcode # as the Personify ...

Navigtor   Why Might Someone Scan-in Access Denied while on a Trial Pass? 7-Day Trial Policy Types of Trial Passes How to Register for a Trial Pass- Online How to Register for a Trail Pass- Staff M...

Have you ever been asked or told to include a non-member in a membership but that person is not the Bill-To?  Sometimes the person will even scan-in, and will be shocked that they don't have active...

What is a Suspended Membership Order? A suspended membership means that the membership is not active due to money being owed to it.  Reasons Why a Membership Would Suspend No Draft Card was attach...

What is Proforma? Proforma is a non-active status to an order. Think of Proforma as an online shopping cart; you added the item to your cart but never purchased it.  How is a Proforma Order Created...