Kelly Stark Hernandez
- Total activity 114
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Activity overview
Latest activity by Kelly Stark Hernandez-
Kelly Stark Hernandez created an article,
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Kelly Stark Hernandez created an article,
March 2025 Amnesty Membership Promotion
Amnesty Membership Promotions are when we try to get past members to rejoin the Y. This March's Amnesty membership promotion is an internal email campaign, so if an individual mentions the promot...
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Kelly Stark Hernandez created an article,
Passport App Membership Promotion (Year-round)
Starting this March 3, 2025 for an entire year through the end of February 2026 the YMCA of Silicon Valley is accepting new members who have the app Passport Unlimited (Custom Rewards Programs | Re...
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Kelly Stark Hernandez created an article,
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Kelly Stark Hernandez created an article,
Guest Pass is Active, But they are scanning-in Access Denied
Double check the Guest Pass's date range is current. It must have today's date included in the 7 days of the pass. Check that the Guest Pass is sold to the correct participant who is scanning-in....
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Kelly Stark Hernandez created an article,
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Kelly Stark Hernandez created an article,
7-Day Trial
Navigtor Why Might Someone Scan-in Access Denied while on a Trial Pass? 7-Day Trial Policy Types of Trial Passes How to Register for a Trial Pass- Online How to Register for a Trail Pass- Staff M...
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Kelly Stark Hernandez created an article,
YSV Knowledge Boost: Scanning-in with Access Denied Status
The latest membership order shows a past date range The latest membership order shows Suspended Status The latest membership order shows Proforma Status There is a Duplicate Account and t...
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Kelly Stark Hernandez created an article,
Most Up-To-Date Membership has a Past Date Range
Why Would the Most Current Membership Order Have a Past Date Range? This could happen for a variety of reasons: The membership dues could have been paid too late for the membership to Renew on its...
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Kelly Stark Hernandez created an article,
Accompanied Adult Banner
Have you ever seen this red Access Denied border but with an Approved Accompanying Adult banner at the top? Here is better view of the banner: This banner is signifying that this person is allo...