One Pass is a fitness benefit program that provides eligible members—often through their employer or health plan—with access to a broad network of fitness and wellness facilities, including YMCA locations. The program is designed to make healthy living more accessible and affordable by reducing cost barriers and encouraging consistent engagement in physical activity and well-being services.

Navigation Guide

Branch Location IDs

Our Partnership is only with One Pass' Aaptiv Access Commercial program

Front Desk Verification Process

Guide to Member Codes

Personify Directions

Branch Location IDs

Central - BUJYM2832

East Valley - BUJYM2834

El Camino - BUJYM2822

East Palo Alto - BUJYM2820

Northwest - BUJYM2815

Palo Alto - BUJYM2810

Sequoia - BUJYM62870

South Valley - BUJYM62890

Southwest - BUJYM62889

At this time, the YMCA of Silicon Valley is only approved partners with One Pass' Aaptiv Commercial program which is for ages 18-64. 

One Pass is currently not accepting partners for their Medicare/Medicaid/Renew Active/Aaptiv Advanage programs.  Our goal is to partner with One Pass on these other program lines once they accept partners, which hopefully will happen by the end of 2026.

Aaptiv Access Commercial

Renew Active

One Pass Medicare

One Pass Medicaid

Aaptiv Advantage

Front Desk Verification Directions

One Pass Aaptiv Commercial Partnership

1. Ask the person for their Confirmation Code. We only accept codes that start with a B or a P, followed by nine digits. 
   • Please note that just because they have a B or or P, does not mean they are eligible. You must complete all the Verification steps in order to determine eligibility.
2. Once confirmed the code is for the Aaptiv Access Commercial program, staff uses this site: https://partneroptumfitness.com to verify eligibility
3. Paste the Code for their Aaptiv Access Commercial Code. The code will start with either a “B” or a “P,” followed by 9 digits.
4. If the member is eligible, their details will populate – okay to proceed.
5. If they are eligible, use the Location Search to confirm they are eligible for your branch.
6. Identify your branch (or Association? Need to test this) from the Location Search results list and click Confirm Access.
7. Based on member and facility tier, you will either receive a response that the member has access or that the member is not eligible for your facility tier.
8. If eligible, continue to the Personify Directions below
9. If Not eligible and they question why... they need to contact One Pass.

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Personify Directions

One Pass Aaptiv Commercial Partnership

This is for individual adults aged 18-64 only. Not for seniors. Not for families.

1. You have completed the steps above and can confirm they are eligible. 
2. Find the person in Personify or Add them to Personify.
3. Add their Code as Custom Demographic
   • The code MUST start with a B or a P, followed by nine digits
   • Profile Info> Demographics> Add Custom Demographic> Paste Code
4. Update their profile, take their picture, have them sign waivers, and get them going with the app/facility access number

5. Then either send in a ticket including their Personify Customer ID and that they are Aaptiv Access Commercial or sell the membership yourself

   Selling the Membership

One Pass Aaptiv Commercial Partnership

This is for individual adults aged 18-64 only. Not for seniors. Not for families.

1. Make sure you added the Custom Demographic from #3 above^
2. Sell a PACKAGE young adult or adult membership. Individual membership only.
3. Auto Pay Method: Leave Blank
4. Monthly Draft Date: 3rd
5. Continue to Order Entry 
6. Now we need to add the (MBRG-OPCO) OnePass Community Member Market Code to both the Join Fee and the Dues line. 
7. Checkmark Lines 2 and 3. Choose "Make Program Decisions from the drop-down options. Select GO.
8. Apply Discounts and Coupons, select Advanced (type onepass with no spaces in the description to search for it. Or find it on page 5) 
9. (MBRG-OPCO) OnePass Community Member 
10. Total Due should be $0.