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YMCA of Silicon Valley PRO App (Fisikal)

NetGym

Onboarding Group Exercise Staff

Related Training Videos - Managers

Related Training Videos - Instructors

Onboarding Personal Training Staff

Related Training Videos - Managers

Related Training Videos - Trainers

Resources:

Staff Launch Guide

Launch Guide for Frontline Staff

Fitness App - Fisikal Manager Training

Passcode: x%8==!y3

Studio App - Manager Training for setting up the Studio App on iPads

Passcode: d^4FzypV

RETOOL

Dashboard for seeing back-end information. For example, you can see when staff last logged in, or the history for a class occurrence. 

New Service Request

Submit request for any new services that need to be added to Fisikal for Branch schedules.

Fisikal

Manager Tutorials

Instructor Tutorials

Fisikal Support

YMCA of Silicon Valley PRO App (Fisikal)

YMCA of Silicon Valley PRO App

    https://apps.apple.com/us/app/ymca-silicon-valley-pro/id6746636631

  https://play.google.com/store/apps/details?id=com.fisikal.pro.ysv

• Website URL: https://ymca-silicon-valley.fisikal.com/

NetGym

NetGym

https://apps.apple.com/us/app/netgym-app/id1001008465

https://play.google.com/store/apps/details?id=com.netgym.netgym&hl=en_US&gl=US&pli=1

Onboarding Group Exercise Staff

1. Create Employed Trainer account in Fisikal
2. Assign Services
3. Sync account to NetGym
4. Send Onboarding Email, send Fisikal and NetGym account activation emails

Related Training Videos - Managers

Manager Tutorial: Adding Instructors
https://vimeo.com/showcase/10653477/video/867201430
Manager Tutorial: Instructor Activities
https://vimeo.com/showcase/10653477/video/864758669
Manager Tutorial: Scheduling Classes
https://vimeo.com/showcase/10653477/video/864832964
Manager Tutorial: Custom Dates
https://vimeo.com/showcase/10653477/video/1062380874
Manager Tutorial: Managing Class Attendees
https://vimeo.com/showcase/10653477/video/942407518
Manager Tutorial: Studio App
https://vimeo.com/showcase/10653477/video/946953598

Manager Tutorial - Adding Staff and Assigning Services in Fisikal and Activating NetGYm Account

Manager Tutorial - Adding Staff and Assigning Services in Fisikal, and Activating NetGym Account

Passcode: d^4FzypV

Related Training Videos - Instructors

Instructor Training: PRO App Getting Started
https://vimeo.com/showcase/10653477/video/1062380372
Instructor Training: Managing Attendees – App
https://vimeo.com/showcase/10653477/video/941627147
Instructor Training: Closing Out Classes – App
https://vimeo.com/showcase/10653477/video/941628203

GX Instructor Onboarding - YSV PRO app and NETGYM App

GX Instructor Onboarding - YSV PRO app and NETGYM App

Passcode: d^4FzypV

Onboarding Personal Training Staff

1. Create Employed Trainer account in Fisikal
2. Assign Services
3. Send Onboarding Email, send Fisikal account activation email
4. Send Trainer link to complete PT Bio Worksheet: https://forms.ymcasv.org/view.php?id=138323
5. Take Trainer’s Photo
   Note: Photo should be a clear head and shoulders shot in Y uniform, preferably in a recognized workout area in your home branch. Portrait mode setting is ideal. Max size 4MB.
6. Upload photo to PT Bio Worksheet: https://forms.ymcasv.org/view.php?id=138323
7. Send ticket to Marketing marketing@ymcasv.org to add Bio and Photo to Trainer’s Fisikal account
8. Once Bio is uploaded to Fisikal, please review for accuracy. Submit any required edits on original marketing ticket request.

Related Training Videos – Managers

1. Assigning Packages https://vimeo.com/showcase/ymca-manager?video=1137614453
2. Adjusting Client Packages
   https://vimeo.com/showcase/ymca-manager?video=1137626006
3. Refunding and Terminating Packages
   https://vimeo.com/showcase/ymca-manager?video=1137632128

Related Training Videos - Trainers

Instructor Training: PRO App Getting Started
https://vimeo.com/showcase/10653477/video/1062380372
Member App – Private Bookings
https://vimeo.com/showcase/10752373?video=941975550
Instructor Training: Working Hours – App
https://vimeo.com/showcase/10653477/video/941636708
Instructor Training: Working Hours – Web
https://vimeo.com/showcase/10653477/video/941608488
Client Bookings
https://vimeo.com/showcase/10653477/video/941645553

YSV App - Personal Training Onboarding for the YSV PRO App and Web

https://ymcasv.zoom.us/rec/share/slIoDV5EzAT7BMvmglYhQorDeg7YuvsaVP9f1zQCX1LQ6NU29Zhf2FM-tPU0shJY.shcAGdparlZtdJ3M?startTime=1761952776000

Passcode: 6And$571

Fitness App - Setting up Working Hours on the Web for GX/PT Staff

https://ymcasv.zoom.us/rec/share/ZM0m_ZjT8cDVWQpHfTYb7NBcFiIxWUlwRLk_hwbVbsdg_t-6cuEbKG6VgBYnvhG9.TmOK9zBJXl1ct3WB?startTime=1763006189000