Personal Training – YMCA of Silicon Valley

Personal Trainer Onboarding

You will receive an activation email to set up your account:

YMCA of Silicon Valley PRO app (powered by Fisikal) – PT Bookings and member registration/communication
- “New Account Information” This activation email is coming from noreply@ymcasv.org.

This email may first end up in a junk/spam folder. Please add noreply@ymcasv.org to your safe senders list, address book and/or contact list with your email provider. If you still haven’t received anything, please get in touch with your supervisor to ensure we have your correct email on file.

Once you receive the activation email, please follow the instructions to download the associated app, watch the tutorial videos, and update your Working Hours for training availability.

NOTE: The PRO app is a private app and not searchable to download from the app stores. Please only download the apps with the links provided below.

YMCA of Silicon Valley PRO App (Fisikal)

YMCA of Silicon Valley PRO App

https://apps.apple.com/us/app/ymca-silicon-valley-pro/id6746636631

https://play.google.com/store/apps/details?id=com.fisikal.pro.ysv

Website URL: https://ymca-silicon-valley.fisikal.com/
HERE is a link to the Tutorial page for Fisikal. The tutorial videos for Personal Trainers to watch include only:

PRO App Getting Started	https://vimeo.com/showcase/10653477/video/1062380372
Member App – Private Bookings	https://vimeo.com/showcase/10752373?video=941975550
Instructor Training: Working Hours – App	https://vimeo.com/showcase/10653477/video/941636708
Instructor Training: Working Hours – Web	https://vimeo.com/showcase/10653477/video/941608488
Client Bookings	https://vimeo.com/showcase/10653477/video/941645553

Video Trainings

YSV App - Personal Training Onboarding

https://ymcasv.zoom.us/rec/share/pgz9dXwiU1_pQEChB_b1Cnx1F6jwwcfgkdF5wkwrsF4u_KufB3QL2rYtgHQY9FKY.NUIT4V7eXp6vKAJQ?startTime=1761952776000

Passcode: 6And$571

Fitness App - Working Hours WEB for GX/PT Staff

https://ymcasv.zoom.us/rec/share/deLmPuU-vsCjsJLHWXEWnoqOIo5uomsVRdheMCW0f_1bIyS7Dq0gJg5hwRwhhj6-.rpvdoCCQT4gwoTVe?startTime=1763006189000

Account Activation Email Example

From: noreply@ymcasv.org

To: [Instructor’s Email Address]

Subject: New account information

Hello [Trainer Name],

You have been added as an instructor to the YMCA of Silicon Valley's new booking platform – the YMCA of Silicon Valley PRO App (powered by Fisikal).

Your account login details are as follows:

Email: [instructor@mail.com]

Password: [xxxxxxxxx]

Please download one of the apps below to start using it today:

Once you have downloaded and logged into the app, please click on the tutorial channel HERE, to learn how to use the system.

If you have any issues logging in, please let your supervisor know.

YMCA of Silicon Valley