Program Financial Assistance – YMCA of Silicon Valley

Program Financial Assistance: Application

APPROVAL WORKFLOW

In person or online

1. The applicant completes the application.

In-person:
- Complete the application on personal device or Y tablet.
- Note: This workflow cannot be completed on the same day if the applicant does not bring their income verification documents.
Online (not at a Y location): processed via YSC using the same workflow as the front desk.

Approval Grid - Executive Director Approval needed:

30%

50%

70%

2. Documentation Review:

Applicant brings documentation for review at the branch or site.
- Review Documentation:
  - Financial Assistance Chart (Internal Use Only)
  - Approved List of Income Document Types
Staff member reviews and documents outcome on: Financial Assistance Documentation Review & Purchasing Groups form.
- Routes to YSC for review and approval.
Share eligibility outcome with applicant. YSC will follow up with the award information once the Executive Director reviews.

3. Sell the Program

Add a purchasing group with an end date.

SPECIAL POPULATIONS
Population	Join Fee	Discount	Notes
Foster Youth & Aged-out Foster Youth (U26)	$0	70%	Some programs offer funding for after-school and summer
Unhouse & Group Home Adults	$0	70%	Most will qualify for SCFHP
Unhoused Youth	$0	70%	Most will qualify for SCFHP

PURCHASING GROUP CATEGORIES Purchasing Groups are added at the Customer Level, not on individual orders
BRANCH_PRG	Aquatics, Sports, Community, Family, Educational, Adventure Guides
FACILITY_RENTAL	Facility Rental
HEALTH_FITNESS	Health & Fitness
CAMP_CLIENT_GROUP	Camp Client Group
OUTDOOR_SCIENCE	Outdoor Science School

RENEWALS

The program pricing will return to a full fee at the end of the award cycle. Within 30 days of expiring financial assistance, the member/participant must submit a renewal application for staff review.

Applicants are required to apply/ask for assistance when their current financial assistance is expiring. Participants do not receive a renewal notification.
- Complete financial assistance application
- Application routes to Executive Director for Approval
- Executive Director forwards application notification to the Solution Center with approval information. YSC will process and notify applicants of approval. Alternatively, the Executive Director may also engage a front desk team member to process if available.
  1. Note: in-person approvals/notifications will not have a paper trail.
- The submitted renewal application is reviewed and awarded based on available financial assistance.
Program financial assistance will be term-at-end if not renewed.

Program Financial Assistance: Application

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