Duplicate Personify Account: Scanning-in on the Wrong Account

When someone scanned-in access denied and you discover they scanned in on a duplicate account that does not have membership:

1. Send a ticket to the YSC to merge accounts. Let them know which account and information to retain.
2. From the Personify account that you are merging, delete their Facility Access card number. 
3. Add the Facility Access card number to the Personify account that you told the YSC to retain. This way the person scans-in with their active membership account.

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