Our policy is on our Swim Lesson page at the bottom in the FAQ section: Swimming Lessons San Jose: Private & Group Classes (ymcasv.org)

Transfer Policy:

• You may transfer to another program or session up to the start date. Once the program begins no transfers will be made.

Cancellation Policy:

• Cancellations made 14 days or more before the program start date will receive a full refund.
• Cancellations made within the 14 day period will receive YMCA credit.
• Once the program begins, no refunds or credits will be issued. This means the day of the first lesson no matter what time the request is made. Special consideration will be given for medical circumstances supported by a doctor’s note.
• No cancellation fees.