All refund request need approval before they are processed. Refund requests can be sent to YDsupport@ymcasv.org for consideration.
Family Camp Cancelation/Refund Policy
This statement is on our website on the Family Camps page --> Frequently Asked Questions --> Registrations --> What are your cancellation and refund policy?
General Cancellation Policy:
- Payment in full is required at time of registration.
- We will refund program fees for cancellations made 30 days prior to the start of the session (less a 25% cancellation fee) or in the event of illness or injury verified by a physician’s statement.
- Fees are non-transferable.
If the YMCA cancels the program:
- If the YMCA cancels the program, you can choose to donate your paid amount to support our community support programs, transfer to a future program, maintain a credit on your account, or request a full refund. These options are available to anyone who is actively registered for the program at the time of cancellation.
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